Shipping policy

JERSEY YARD Shipping Policy

At Jersey Yard, every order is custom-made to your specifications at our production facility in India. We take pride in crafting each jersey with care, and we want you to have a clear understanding of our shipping process and timelines.

Custom Production & Processing

Because every jersey is made to order, all orders require a production phase before shipment.

  • Standard processing time: 3–5 business days
  • Custom orders (special designs, large quantities, personalization): up to 3 additional business days
  • You will receive an email confirmation once your order enters production and again when it ships

Please factor in production time when placing your order, especially for time-sensitive occasions such as team events or tournaments.

Shipping Destinations

We ship worldwide from our facility in India. Delivery timeframes vary by destination:

Domestic (India)

  • Estimated delivery: 4–7 business days after dispatch
  • Carrier: India Post / BlueDart / Delhivery (based on your location)

International

  • Estimated delivery: 10–20 business days after dispatch
  • Delivery time depends on destination country and local customs processing
  • Expedited shipping options may be available at checkout for select regions

Note: Business days exclude weekends and public holidays in India.

Estimated Total Timeline

  • Standard order (India): 7–12 business days total
  • Custom order (India): up to 15 business days total
  • Standard order (International): 14–25 business days total
  • Custom order (International): up to 28 business days total

These are estimates and may vary during peak seasons or due to factors outside our control, including customs delays.

Shipping Costs

  • Shipping charges are calculated at checkout based on your location and order weight
  • Free shipping may be available on qualifying orders — check our website for current promotions
  • Any applicable import duties, taxes, or customs fees for international orders are the responsibility of the customer

Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email
  • You can track your shipment through the carrier's website or via your Jersey Yard account
  • If you have not received a tracking number within 2 business days of your expected dispatch date, please contact us

Delays, Damages & Lost Packages

  • If your order is significantly delayed beyond the estimated window, reach out to us and we will investigate with the carrier
  • In the rare event your jersey arrives damaged, please email us within 48 hours of delivery with photos of the item and packaging
  • Lost packages will be investigated on a case-by-case basis; we will work with you to find the best resolution

Contact Us

If you have any questions about your shipment or our shipping policy, we are here to help.

Thank you for choosing Jersey Yard — we appreciate your patience with the custom production process and look forward to delivering a jersey you'll love.

Last updated: April 2026